Talk to the RankShark team.
Support, billing and sales all come to the same inbox, answered by the people who build RankShark. Public support runs 08:00 to 23:00 UTC, 7 days a week.
Who to write to.
Write from the email address on your account if you have one: we can find your workspace faster.
- Support and billing
- Questions about campaigns, scans, plans, invoices, cancelling or a refund: [email protected]. The Refund policy explains what we can refund.
- Enterprise quotes
- More browsers, data, points or trackers than the largest plan: ask for a quote with your client count and the locations you need.
- Abuse reports
- If you think RankShark is being used against your site or listing: [email protected], with the site affected and the time it happened. See the Acceptable use policy.